SQ-1302: Connector Initialization Failed After Config Change
Description
This error occurs when a connector cannot be initialized after a configuration change to a connection on a datasource.
Possible Causes and Troubleshooting Steps
Configuration Issues
Configuration Issue: This issue often stems from an invalid configuration applied to a datasource. For instance, if a configuration property is set with the incorrect data type—such as assigning a list to a property that expects a string—it can cause initialization failures. For example, if the
serverName
property requires a string and is mistakenly configured with a list (serverName: ['value1', 'value2']
), the connector may fail to initialize. To diagnose this, navigate to the View Logs section on the datasource administration page and review the most recent error messages for clues.Remote Agent Restart: Some problems can be resolved by restarting the remote agent. You can restart it through the Agents tab in the administration page or by restarting the Seeq Server Windows Service. This action often clears up temporary issues affecting the agent’s operation.
Connector Issue: If the configuration appears correct, no errors are evident, and restarting the remote agent does not resolve the issue, further investigation is needed. In this case, please open a support ticket so our team can assist with in-depth diagnostics.