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AI Assistant Data Privacy

Data Privacy

This tool uses Enterprise-grade Large Language Models (LLMs) that are pre-trained only with publicly available information and do not have any customer private data. Our privacy policy and software controls guarantee that no customer and/or user data can ever be used for training public models.

Your prompts (inputs) and answers (outputs):

  • are NOT available to other customers or users.

  • are NOT used to train or improve models, and the models do NOT learn from your usage.

You own your data

You own your inputs and outputs. You retain all rights to the inputs you provide via this tool. Models have NO memory (they are stateless), but Seeq AI Assistants do securely store conversations for users to allow them to resume previous conversations from their personal history. Conversations from a given user can only be accessed by that user and no one else. You can chose to delete this history at any time using the tool user interface.

Security and Compliance

  • This tool is part of the Seeq SOC-2 compliance footprint applicable for Seeq’s products and services

  • Data is segregated and isolated by customer and stored in different environments per customer

  • Data is encrypted at rest (AES-256) and in transit (TLS 1.2+)

Abuse Analysis

  • Inputs submitted to the models may be subjected to automated content classifiers that detect platform abuse. Classifiers are metadata about business data but do not contain any business data itself.

  • Inputs and outputs may be securely stored for up to 30 days to identify platform abuse.

Where is data processed?

Seeq integrates with a variety of LLM providers hosted around the world. If you have concerns or limitations on where your data can be processed or stored, you can bring your own LLM provider.

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