Resetting Admin Passwords

Occasionally a server administrator may find themselves in the situation where no one is able to log in as an administrator, perhaps because only one admin exists and that person left the company or forgot their password. 

If you have access to the Seeq Server's file system, you can reset an admin password, raise an existing user's privilege to administrator, or add a new administrator user.

The following steps will either: (a) add a new administrator account if it doesn't already exist; or (b) raise the privilege level of an existing account to administrator (if necessary) and reset the password.

• Locate the admin_reset.properties file in the data folder (located at configuration/admin_reset.properties)

• Open admin_reset.properties in a text editor.

Since this file effectively facilitates admin access to Seeq, be sure to secure, via normal operating system access controls, the Seeq Server or the data folder or this file in particular so that only appropriate accounts have write access to it.

• Add the desired or existing username and the new password on the appropriate lines like so:

# To add an administrator or overwrite the password of an existing account, change the lines below.

email = john.doe@seeq.com
password = St39Wegy1c!

• Save the file and exit the editor.

• After about 10 seconds, re-open the file in the text editor and you should see that the admin user was added successfully. For example:

# To add an administrator or overwrite the password of an existing account, change the lines below.
# 2017-03-16T18:41:43.606Z: Credentials reset for administrator "john.doe@seeq.com"

email = 
password = 

• Log in to Seeq Workbench with the new credentials via the browser.